Fixcraft Automobiles Pvt. Ltd. Visiting Mangalmay Group of Institutions, Greater Noida For Virtual Placement Drive
26 December 2020
About Company : Fixcraft aims to become a trusted brand for its B2C, B2B and B2B2C customers delivering to the expected quality and experience standards and build long term business relationships. We are building a strong team of motivated professionals who can align with the company's vision. In this regard, we are looking for an Operations Executive to join our Workshop Operations team. The role involves managing end-to-end operations of the BodyShop ensuring the Quality Standards Fixcraft is known for. The candidate should be able to translate his/her sound judgment and planning skills to deliver to the customers’ expectations of service quality and turnaround time. This is one of the most critical roles in the Operations team and the candidate stands a chance to lead city operations in the future.
Eligibility - MBA and B.Tech Mechanical
Batch - 2021 Passouts
Designation : Operations Executive
Responsibilities :
- Understand complete operations of a BodyShop and create processes to streamline work at the workshop.
- Manage a team of BodyShop experts to ensure all required processes are adhered to.
- Steer cost-optimization efforts at workshop level to improve profitability.
- Lead customer interactions from the workshop side for timely updates and positive customer experience.
- Liaise with the sales team to ensure achievement of Customer Experience SLAs .
- Work with the central leadership team to set standardized processes for future workshops
Required skill sets :
- ONLY MALE CANDIDATES.
- High level of ownership and commitment.
- Good Interpersonal Skills & Analytical Mindset.
- Planning Skills & Customer-centricity (Most Important!!).
- Teamwork and ability to influence stakeholders - Good working knowledge of Microsoft Excel and Powerpoint .
Key Result Areas : Lead Time - Service Level Agreement - Operational Costs - Stakeholder Management.
Joining : Immediate
Location : Gurgaon
Package : 2.2 LPA to 2.40 LPA
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