Mangalmay Group of Institutions - Top Ranked Campus

Conduent Business Services Pvt. Ltd Visiting Mangalmay Group of Institutions, Greater Noida For Virtual Campus Placement Drive

27 April 2022
Noida

Eligibility   :  MBA, BBA (P), BBA & B.COM

Batch : 2022 pass outs   

About Us:  We are world’s largest multi-service Business Process Services company with a revenue of $6.5 Billion USD. Servicing 76 companies of Fortune 100 and 500+ government entities for over 3 decades. Conduent is 93,000+ employees strong company with an omnipresence in 43 countries around the globe.

 The company has been incorporated in January 2017 as a result of a spin-off from Xerox. We carry a legacy of 30 years of experience benefited from years as part of Xerox and long-standing experience in business process management. Proud to share with you we are an acclaimed leader in Customer Care, Learning, Finance and Accounting, Worker's Compensation, HR Services, Population Health and Care Management.

Designation: Service Associate

Responsibilities:

•  Understand all aspects of US Health and Welfare plans and processes in order to effectively provide customer service.
•  Manage vendor relationships and serve as the point of contact on issue resolution for participants
•  Maintain positive and proactive communications in the delivery of assigned benefit plan for employees
•  Ensure compliance to all federal and state laws, and client specific requirements
•  Assist with routine and periodic process audits.
•  Participate in annual open enrollment process including system updates, communications, and meetings, testing and working with assigned vendors as needed.
•  Research and recommend plan changes as needed.
•  Resolve queries using Root Cause Analysis / Quick Solver techniques
•  Participates in identifying and implementing process improvement opportunities
•  Involved in transition activities and streamlining process.
•  Provide client specific training to team and mentor Associate Analyst
•  Working knowledge of ERISA, DOL and IRS regulations, HIPPA, COBRA.
•  Analytical and critical thinking skills, including experience identifying problems and providing effective resolutions
•  Good Microsoft Excel and Word skills

Defined Benefits

1.  understand all aspects of assigned Defined Benefit plan in order to effectively provide  customer service
2.  Act as SME and as well as the point of contact for issue resolution on floor for participants
3.  Maintain positive and proactive communications in delivery of assigned benefit plan for employees
4.  Ensure compliance to all federal and state laws, and client specific requirements
5.  Assist with routine and periodic benefit plan audits.
6.  Research and recommend plan changes as needed.
7.  Resolve queries using Root Cause Analysis / Quick Solver techniques
8.  Participates in identifying and implementing process improvement opportunities
9.  Involved in transition activities and streamlining process.
10.  Provide client-specific training to team and mentor Associate Analysts.

CTC -   Up to 3.1 LPA Fixed + 20,000 Bonus+ Both sides Cab.

Location - Noida