Bharti Airtel Ltd. Visiting Mangalmay Group of Institutions, Greater Noida
15 January 2020
About The Company: Bharti Airtel Ltd is a leading global telecommunications company with operations in 16 countries across Asia and Africa. Headquartered in New Delhi, the company ranks amongst the top 3 mobile service providers globally in terms of subscribers. In India, the company's product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed home broadband, DTH, enterprise services including national & international long distance services to carriers. Bharti Airtel had over 413 million customers across its operations at the end of March 2018. Airtel business provides a broad portfolio of services to large Enterprise, Government, Small & Medium businesses and carrier customers. It is India's leading and most trusted provider of communication and ICT services, offering services that include voice, data, network integration, data center & managed services, enterprise mobile applications and digital media.
Designation: Customer Relationship Officer (Retail)
Eligibility: MBA & BBA
Batch: 2019 & 2020 pass outs
Responsibilities:
- Answering questions, offering assistance, suggesting items.
- Lending opinions and providing product information.
- Handle the concerns of the Customers using our services.
- Work to rectify issues experienced by individual customers.
- Improve the organization’s overall customer satisfaction ratings.
- Accomplish their goal of building customer satisfaction and loyalty.
- Look after all retail activities & associated job duties (answering questions, offering assistance, suggesting items, lending opinions and providing product information).
- Students will be placed on the payroll of IKYA Human Capital Ltd.
Skills Required:
- Service and Solution Oriented & Technically Sound.
- Empathy, Persuasive with Sound Communication skills.
- Should have a pleasing personality.
Interview Process: Group Discussion, Aptitude Test & PI.
Location: Delhi NCR
Package: 3.5 LPA
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